Monthly Archives: June 2015

Talking ’bout My Generation

The amount of electrons wasted communicating that “Generational changes are going to change your contact center!” are enough to fuel a large fleet of Tesla vehicles for mileage equal to a trip to Mars and back. I had to re-write the opening of this because I sounded like a grumpy old man. You know the type, “Get off my lawn you darned kids!”  Except I live in Arizona and there are no lawns.  Well, there are those AstroTurf lawns that Snowbirds have in Sun City. If there are kids running all over them, then it serves the little buggers right to slip, fall and hurt … …more